Real Google reviews and a complete Business Profile
We fill in your Google Business Profile, connect it to your website and set up a simple way to ask every customer for a review. Real reviews from real customers: we never write them, buy them or filter who gets asked.
Why the map listing matters so much
Local services get searched on a phone, often in a hurry. Someone types “auto repair near me” and the first thing on the screen is not a list of websites but a few Google map listings with stars, distance and a Call button. Some people call straight from there without opening a single website. Google's own help pages say that more reviews and positive ratings can help your local ranking, and that businesses with complete and accurate info are more likely to show up in local results. Your website still matters: the listing wins the first second, and the website wins the decision, because that is where people check your prices, your services and whether they trust you. So we do both and connect them. More on that in Google Business Profile vs. website.
What's included
The most common problem is not a bad profile but a half-finished one. Google knows less about that business, and so do its customers.
- A complete profile. Categories, services, hours for every day, service area, phone number and a link to your website
- The same name, address and phone everywhere. On your profile, your website and the directories that list you, so people and Google see one consistent business. Here is why that matters
- Your profile connected to your website. The same contact details and hours on your site, also written as structured data, so what people see and what search engines read match
- A review link and a QR code. Customers open it on their phone and land straight on the review form. Without one, a request for a review usually ends with the customer not finding where to leave it
- Your rating on your website. The real score, the real number of reviews and a link to check them on Google. We only show a number anyone can verify
- Replies to reviews. We show you how to answer a negative review so it works in your favor. Google itself notes that a mix of positive and negative feedback often feels more trustworthy
How we ask for reviews
Simply and openly. After the job, the customer gets a short link or a QR code that opens the review form directly, with nothing to search for. It can go on the invoice or the receipt, by the register or on the door, or in a text the same day. We agree with you when exactly to ask, because timing matters more than wording. Every customer gets asked the same way, not only the happy ones: Google's Maps content policy does not allow businesses to selectively ask for positive reviews. If you want to do it yourself, our guide on how to get more Google reviews walks through it step by step.
What we don't do
We don't write or buy reviews, and we don't take jobs to do it. The reason is practical, not a sermon. Google removes fake reviews, and it can also restrict the profile: no new reviews for a set period, existing reviews unpublished for a set period, or a warning telling people that fake reviews were removed. In the US, the FTC's rule on consumer reviews, in effect since October 21, 2024, also bans fake reviews and buying positive or negative reviews. That is a lot to risk to save a little effort.
- No discounts, gifts or free services in exchange for a review
- No “rate us first” filter that sends only happy customers to Google
- No reviews from staff, family or friends who were never customers
- No hiding negative reviews. Google only removes reviews that break its rules, and burying one under a pile of new five-star reviews usually shows. We help you reply to it instead
What it costs
With a new website from us, setting up the profile and the review routine is part of the build and costs nothing extra. That is on purpose: a profile without a good website and a website without a profile both work far worse than the two together. If you already have a website and only the profile needs work, we tell you the price on the call, once we have seen what state the profile is in. Either way the price is agreed before any work starts. See how our pricing works.
How it works
- We look at what is there now: whether the profile is verified, who controls it, how many reviews it has and whether its details match your website. Often someone else created it years ago and nobody has the login anymore. That is a separate problem, and it can be solved.
- We fill in everything Google lets you fill in: categories, services, hours, service area and photos.
- We connect it to your website: the same contact details and hours on the site plus structured data, and a profile link to the right page, not to an old home page.
- We start the review routine: you get the link and the QR code for invoices, receipts, the door or a text after the job, and we agree on when you ask.
- We hand it over. The profile stays yours, in your own account. If you want us to keep looking after it, we agree on that separately. If not, everything works without us.
Questions owners ask
Can you write reviews so we have more?
No. We don't write or buy reviews and we don't offer that to anyone. Google removes fake reviews and can put restrictions on the profile, and the FTC's rule on consumer reviews bans fake reviews and buying positive or negative ones. Bought reviews can get your real ones unpublished too.
Can I offer a discount for a Google review?
No. Google's policy does not allow incentives such as payment, discounts or free goods and services in exchange for a review. The FTC rule is narrower and focuses on incentives tied to a positive or negative review, but on Google, Google's stricter policy applies. Simply asking is allowed. What you can give the customer is an easy link and the right moment.
How many reviews do I need?
There is no magic number. Google says more reviews and positive ratings can help your local ranking, and the people reading them also look at how recent they are. A listing whose newest review is two years old looks quiet, whatever the average. A steady routine of asking every customer does more than a one-time push.
What should I do about a negative review?
Reply in public, calmly and with the facts. One negative review among good ones rarely does much harm, and a page of nothing but five stars can look suspicious. What hurts is silence under it or a defensive reply, because future customers read your answers too.
I don't have access to my Google profile. Can that be fixed?
Usually, yes. Google has a process to request ownership when a verified profile is owned by someone else, such as a former employee or an old agency. It takes longer than a normal setup, and the goal is a profile in your own account.
What does this cost on its own?
With a new website from us, the profile setup and the review routine are included. If you already have a website, we tell you the price on the call once we have seen your profile, before any work starts.
Get your Google profile working for you.
Send us your business name. On a short call we look at your profile with you and tell you what needs fixing and what it costs, before any work starts.